RBI Guidelines & Regulations

Regulatory framework

As a registered Non-Banking Financial Company (NBFC), we operate under the following RBI regulations:

• RBI Act, 1934
• Non-Banking Financial Companies Acceptance of Public Deposits (Reserve Bank) Directions, 1998
• Fair Practices Code for NBFCs
• KYC/AML/CFT Guidelines
• Digital Lending Guidelines

Key regulatory requirements

Our operations are structured to comply with key prudential and customer-centric norms:

1. Capital requirements

   • Minimum Net Owned Funds (NOF) of ₹2 crore
   • Capital to Risk (Weighted) Assets Ratio (CRAR) of 15%
   • Regular reporting of financial statements to RBI

2. Lending practices

   • Transparent interest rate disclosure
   • No hidden charges or fees
   • Fair recovery practices
   • Proper documentation and record-keeping

3. Customer protection

   • Grievance redressal mechanism
   • Privacy and data protection
   • Fair treatment of customers
   • Transparent communication

Digital lending guidelines

In compliance with RBI's digital lending guidelines, we ensure:

• Direct disbursement of loans to the customer's bank account
• No automatic increase in credit limit without explicit consent
• Transparent disclosure of all charges and fees
• Secure handling and storage of customer data
• Clear terms and conditions for digital loans

KYC & AML guidelines

We strictly follow RBI's Know Your Customer (KYC) and Anti-Money Laundering (AML) guidelines:

• Customer identification and verification
• Risk-based approach to KYC
• Regular monitoring of transactions
• Reporting of suspicious transactions
• Maintenance of customer records